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F.A.Q

How should I hang my acrylic or wooden decor item?

For best results, we recommend using Command™ 3M Velcro Strips for heavier plaques or signs.
For lighter items, Blu Tack can be used as an alternative.
Please note that we cannot take responsibility for any damage that occurs after your sign has been received or as a result of incorrect hanging.

Do you take custom orders?

Absolutely! We’d love to create something just for you.

My order is damaged, what should I do?

Although we take great care to ensure your order arrives safely, sometimes damage can occur during transit.
If your item arrives damaged, please email cutcreationsau@gmail.com within 24 hours of receiving your order.

Be sure to include clear photographs of:

  • The damaged item, and
  • The original packaging

This helps us assess the issue and resolve it for you as quickly as possible.

Can I cancel my order?

Yes, you can cancel your order as long as production has not yet begun. Once your order is in progress, we’re unable to make changes or cancellations.

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